Last Updated: October 12, 2015 0

Signing Up for Apoio

Found In: Customer support

Apoio is an online application that helps those who value their customers to pay attention to the. This application helps in customer support as it assists the user to manage the various issues that the customers may put across. Each issue can be kept as a threaded conversation, similar to that of a chat tool until the issue has been resolved or attended to. The moment the issue has been amicably handled, the user can then close up the conversation. Therefore with the use of Apoio this application simply cares for your customers feedbacks and ensures that their problems are solved satisfactorily.

How Do I Sign Up for Apoio

Signing up for Apoio is extremely very simple. First you will have to open up the Apoio website in your internet browser. The website address for Apoio is http://www.apo.io/. If you are unable to click on the link to access the website, simply copy and paste it into your URL and then press “Enter” on your keyboard. Or you can simply type this address in the URL. Immediately you do this, you will find the page opening up easily. Once the page has opened, you will be able to see a place labeled “log in,” at the top right hand corner of the page. This is the only label that is well spelt out at that position. The rest are just two logos of the social media applications. The first one is for “Twitter” and the second one is for “Facebook” the moment you have identified this part that is marked “log in” click on to it. Immediately you have done so, it will lead you to a page. The page will have a tab that needs to be filled out right in the middle of the website page. This tab requires you to enter your email address in the empty section that it has provided. The section requires you to fill it out with your email address. Therefore choose the email address that your business uses and feed it right there immediately. This business email address that you have fed in the section which was provided will be used to send through your account URL. Consequently the moment you have filled in the right email address in the provided section, click on the green tab that lies right under the section that you have filled out. The tab is labeled “send account URL” the moment you click on to this tab it will lead you to a new page which will in turn confirm to you that an account URL has been successfully sent to your email account. You can then access your email account and follow the link that has been provided in the message and create a great online customer care account.

How Apoio Works

With a successfully created an account simply click on the part marked “compose” to answer to every mail that you have received on the inbox section. The conversation will then be noted in a small box right beside every sender. This will be the threaded bulck tha you will refer to and also compose through.

Merits of Using Apoio

Once you have signed up for Apoio you will be able to enjoy very many services that Apoio offers. For instance you will be anble to handle your customers well and satisfactorily. This will allow your customer flow to remain static and hence you will be able to record a great output from your business. Also the customer will feel respected and loved by you, this will allow the customer to be happy in identifying with your business. In all customer satisfaction is a very important aspect of business and that is what Apoio will be offering to your company.

You will also be able to keep tabs on various conversations that you have had with different customers. This will help you to stay focused on every problem without mixing the details of one problem with the next. Apoio will ensure that you have enjoyed this as it will keep a threaded conversation that you can always refer to in order to understand what you and the customers had previously discussed. This threaded conversation can be terminated by you the moment you have resolved the problem amicably.

Again you will be able to enjoy the simplicity that Apoio will offer you while managing such complex issues. In fact while other applications use so advanced and complex tools to keep tabs with customer support, Apoio presents a very simple and organized inbox that is able to pick conversations from the social media platform and even via email. In addition to that you will be able to only use one inbox while using Apoio. This single inbox will be used by both the individual user and even a team, therefore eliminating the costs that you may incur in creating multiple email accounts.

When it comes to the affordability that Apoio offers you will be able to firstly enjoy the free waiver that it comes with during the trial period. And after this you can use it for such affordable fee that it charges of about $24 per month. In fact with Apoio there are no hidden or extra costs that you will incur and the fee comes with unlimited conversations with adequate storage capacity of 10GB.

While customer care service that Apoio provides is extremely important to a business setup, the fact that other applications provide it makes it a common service. However none of these other applications have taken it from the aspect of using one single inbox for both the team and a single user. The other applications have in fact insisted that in case of a team then other multiple email accounts must be created. It is in this line that Apoio still stands out the most.

Apoio provides its users with very many features among them an inbox that manages conversations, multi channel ability that’s maintains organization, conversation thread and general conversation management capacity. It is through this that Apoio keeps customer management satisfactory.